For additional information on eligibility, locating a provider, or any general inquiries, please call WebTPA Member Services at 800-230-5107, emailprudential@webtpa.comor complete the form below.
WebTPA Representatives are available weekdays between 8 a.m. to 8 p.m. Eastern Standard Time. Outside of these hours, you can leave a message at any time. Urgent messages (e.g. verification of coverage or authorization for urgent or emergency care) left via voicemail after hours will be returned in approximately 15 minutes.
Fill out the form below with any questions you may have.
