Care Management Programs

Care programs are available to Prudential members at no extra cost. To enroll in a program or for assistance with your health needs, call 800-230-5107.

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Healthy Beginnings Maternity Program

We'll check in with you each trimester, keep an eye out for any risks, and help you access the resources you need for a great birth experience.

How This Helps You: 

Our clinical team can support you by identifying potential risks and providing proactive education that helps you avoid Emergency Room visits and possible hospital admissions. The average out-of-pocket cost for an ER visit is $765, and the average out-of-pocket cost for a hospitalization is $1,550.

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Chronic Condition Management

We help you manage chronic conditions with personalized support, educational resources, and achievable health goals tailored to your needs.

How This Helps You: 

Living with a chronic condition can be challenging, but you don't have to manage it alone. Our program connects you with expert guidance, practical tools, and personalized health strategies to help you stay in control and feel your best!

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Behavioral Health Management

Our team of nurses and social workers support and advocate for you and your behavioral health or substance use disorder needs.

How This Helps You: 

Our Member Advocacy team can help you access a safe and less costly site of care. They can show you how to maximize your health plan’s benefits and connect you to teams and providers that meet your unique needs.

Prudential members receive an incentive for participation in the Care Management Programs.

Your Member Advocacy Program

A Member Advocate may contact you during pivotal points in your healthcare journey and with important health plan information. They are here to offer support by: 
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Reminding you of upcoming preventative care

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Educating you on special vendors and resources included in your health plan

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Assisting you with locating a provider or facility near you

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Meet Victoria

*Maternity Management Participant

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Meet Linda

*Chronic Condition Management Member

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Meet Sam

*Behavioral Health Program Member

Don't just take our word for it. 

Interested in learning more about care management services?


Get connected with our care management team today!